Last updated: June 29, 2026
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service. It also explains Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access Our Service or parts of Our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Company referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement refers to Preferred Supply, 10900 Sudbury Road, Davidson, NC 28036.
Cookies are small files that are placed on Your computer, mobile device, or any other device by a website. Cookies may contain details of Your browsing history on that website and are used for a variety of purposes.
Country refers to the United States.
Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
Personal Data means any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, assist the Company in analyzing how the Service is used, process transactions, manage communications, or help Us operate the Website.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, such as the duration of a page visit.
Website refers to Preferred Supply, accessible from https://preferred-supply.com.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.
Personally identifiable information may include, but is not limited to:
First name and last name
Company name
Email address
Phone number
Billing address
Shipping or delivery address
Jobsite address
Project information
Product or service request details
Quote request information
Uploaded files or documents You choose to provide
Account login information, if applicable
Order information, if applicable
Any other information You voluntarily submit through forms, quote requests, newsletter signups, online orders, customer service communications, or other areas of the Website
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address, browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, referring pages, and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile internet browser You use, unique device identifiers, and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service through a mobile device.
If You make a purchase through the Website, payment information may be collected and processed by third-party payment processors. We do not store complete credit card information on Our Website.
Payment processors may collect information necessary to process payments, such as payment card information, billing details, and transaction information. Their use of Your information is governed by their own privacy policies and terms.
We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies may include cookies, beacons, tags, scripts, pixels, analytics tools, and similar technologies that help Us operate, protect, improve, and analyze Our Website.
Cookies may be either “Session” Cookies or “Persistent” Cookies depending on their purpose and settings. Session Cookies are generally deleted when You close Your web browser. Persistent Cookies may remain on Your Device for a set period of time or until You delete them.
You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service.
We may use Cookies and similar technologies for purposes including, but not limited to:
These Cookies are essential to provide You with services available through the Website and to enable core website functionality. They may help support security, page navigation, form functionality, account access, shopping cart functionality, quote requests, and other features of the Website.
Without these Cookies, certain services You request may not be available.
These Cookies may be used to remember Your cookie consent choices and privacy preferences so You do not have to re-enter those choices each time You visit the Website.
These Cookies may allow Us to remember choices You make when You use the Website, such as form preferences, account settings, or other website preferences.
The purpose of these Cookies is to provide You with a more convenient and personalized experience.
These Cookies may help Us understand how visitors use the Website, which pages are visited, how users interact with forms or content, and how We can improve the Website, products, services, marketing, and user experience.
Depending on the tools and services active on the Website, third-party Cookies may be used for advertising, embedded content, analytics, social media features, remarketing, or other third-party services.
We use a cookie consent management tool to help manage cookie notices, cookie preferences, and cookie-related disclosures. For more detailed information about the specific Cookies and services used on this Website, please review Our Cookie Policy.
The Company may use Personal Data for the following purposes:
Including to monitor the usage of Our Service, maintain website functionality, process requests, support website security, and improve performance.
To manage Your registration as a user of the Service, if account functionality is available. The Personal Data You provide may give You access to different functionalities of the Service as a registered user.
To review, respond to, and manage quote requests, project information, uploaded files, product requests, service inquiries, delivery needs, and related communications.
To process product orders, payments, invoices, shipping, delivery, returns, customer service requests, and related transaction communications.
To develop, comply with, and undertake the purchase contract for products, items, or services You have purchased, requested, or contracted for through the Service.
To contact You by email, telephone, SMS, mail, or other equivalent forms of communication regarding quote requests, orders, service inquiries, project needs, product availability, delivery details, account information, customer service, or other relevant communications.
To send information about goods, services, promotions, specials, events, product alerts, or updates that may be similar to those You have purchased, requested, or inquired about, unless You have opted not to receive such communications.
To attend to and manage Your requests to Us, including requests submitted through contact forms, quote forms, newsletter signups, customer service communications, or other website features.
We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, sale, financing, or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, improving Our Service, improving Our products and services, supporting website security, preventing fraud, and improving Your experience.
We may share Your personal information in the following situations:
We may share Your personal information with Service Providers to monitor and analyze the use of Our Service, host and maintain the Website, process forms, manage email communications, process transactions, provide customer service, assist with marketing, coordinate delivery, or contact You.
We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, acquisition, restructuring, or transfer of all or a portion of Our business to another company.
We may share Your information with Our Affiliates, in which case We will require those Affiliates to honor this Privacy Policy.
We may share Your information with business partners when necessary to provide products, services, promotions, delivery coordination, customer support, or other services You request.
We may share information with vendors, suppliers, freight providers, delivery partners, manufacturers, distributors, or other third parties as needed to fulfill orders, coordinate delivery, respond to project requests, or provide products and services.
If You make a purchase through the Website, Your payment information may be processed by third-party payment processors. We may share transaction-related information with those processors as necessary to complete the transaction.
We may disclose Your personal information when required to do so by law, court order, subpoena, legal process, or government request.
We may disclose Your personal information for any other purpose with Your consent.
The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy.
We will retain and use Your Personal Data to the extent necessary to comply with legal obligations, resolve disputes, enforce Our legal agreements and policies, process transactions, maintain business records, respond to inquiries, and support legitimate business purposes.
The Company may also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when the data is used to strengthen security, improve the functionality of Our Service, or when We are legally obligated to retain the data for longer periods.
Your information, including Personal Data, may be processed at the Company’s operating offices and in any other places where the parties involved in processing are located.
This means that Your information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy. No transfer of Your Personal Data will take place to an organization or country unless there are adequate controls in place, including controls related to the security of Your data and other personal information.
Depending on where You live, You may have certain rights regarding Your Personal Data. These rights may include the right to:
Request access to the Personal Data We have about You
Request correction of inaccurate or incomplete Personal Data
Request deletion of Personal Data We have collected about You
Request that We limit or restrict certain uses of Your Personal Data
Opt out of certain marketing communications
Withdraw consent where processing is based on consent
To exercise any of these rights, You may contact Us using the contact information listed in this Privacy Policy.
Please note that We may need to verify Your identity before responding to certain requests. We may also need to retain certain information when We have a legal obligation, lawful basis, or legitimate business reason to do so.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You, subject to certain exceptions.
Our Service may give You the ability to delete certain information about You from within the Service, if account functionality is available.
You may update, amend, or delete Your information at any time by signing in to Your Account, if You have one, and visiting the account settings section that allows You to manage Your personal information.
You may also contact Us to request access to, correction of, or deletion of any personal information that You have provided to Us.
Please note that We may need to retain certain information when We have a legal obligation, lawful basis, or legitimate business reason to do so.
If You sign up to receive specials, new product alerts, newsletters, or other communications from Us, We may use Your email address to send those communications.
You may opt out of receiving promotional email communications by following the unsubscribe instructions included in those emails or by contacting Us.
Even if You opt out of promotional emails, We may still send You non-promotional communications related to quote requests, orders, transactions, account activity, customer service, delivery coordination, or other business interactions.
If the Company is involved in a merger, acquisition, financing, restructuring, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability
Enforce Our agreements, terms, or policies
Prevent fraud, security issues, or technical problems
The security of Your Personal Data is important to Us. However, no method of transmission over the internet or method of electronic storage is 100% secure.
While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13.
We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.
If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We will take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us.
If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our Website may use third-party services or include embedded content, such as maps, videos, forms, analytics tools, social media features, payment tools, or other external services.
These third-party services may collect information about You, use Cookies, embed additional tracking technologies, or monitor Your interaction with that embedded content.
Your interaction with third-party services is governed by the privacy policies and terms of those third parties.
We may update Our Privacy Policy from time to time.
We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page.
If You have any questions about this Privacy Policy, You can contact Us:
By visiting this page on Our Website:
https://preferred-supply.com/contact/
By mail:
Preferred Supply
10900 Sudbury Road
Davidson, NC 28036
Our standard of care and commitment. Defines how we deliver with precision, grit, urgency, and follow-through. Every order is handled with care, every delivery arrives right, and every client gets treated like a partner.
