EXPLORE

Terms of Use

Last updated: June 29, 2026

Please read these Terms of Use carefully before using this website.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of these Terms of Use:

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

Company refers to Preferred Supply, 10900 Sudbury Road, Davidson, NC 28036, and is referred to in these Terms as “the Company,” “We,” “Us,” or “Our.”

Device means any device that can access the Service, including a computer, cellphone, tablet, or other digital device.

Products means the construction supplies, industrial supplies, tools, equipment, materials, parts, accessories, or other items displayed, described, quoted, offered, or made available through the Service.

Service refers to the Website and any related features, content, forms, product information, quote request tools, ordering tools, or other online services made available by the Company.

Terms of Use or Terms means these Terms of Use that form the agreement between You and the Company regarding Your use of the Service.

Third-party Service means any service, content, data, information, products, websites, software, tools, or materials provided by a third party that may be displayed, linked, included, or made available through the Service.

Website refers to Preferred Supply, accessible at preferred-supply.com.

You means the individual accessing or using the Service, or the company, organization, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These Terms govern Your use of the Service and set out the rights and obligations of all users who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms. These Terms apply to all visitors, users, customers, vendors, and others who access or use the Service.

If You do not agree with any part of these Terms, You may not access or use the Service.

You represent that You are at least 18 years old. The Company does not knowingly permit individuals under the age of 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Company’s Privacy Policy. Our Privacy Policy describes how We collect, use, and disclose personal information when You use the Service and explains Your privacy rights. Please read Our Privacy Policy carefully before using the Service.

Website Content

The information provided through the Service is for general informational and business purposes only. While We make reasonable efforts to keep information current and accurate, We do not guarantee that all content on the Service is complete, accurate, current, or error-free.

Product descriptions, specifications, images, availability, pricing, and other content may change at any time without notice. Images shown on the Website may be representative only and may not reflect the exact appearance, packaging, size, configuration, or specifications of a Product.

The Company reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Product Information, Pricing, Quotes, and Orders

Any Product information displayed on the Service is subject to change without notice. Product availability, specifications, and pricing may vary by location, supplier, manufacturer, market conditions, order quantity, shipping method, and other factors.

Unless expressly stated otherwise in a written quote, proposal, order confirmation, invoice, or separate agreement issued by the Company, information displayed on the Service does not constitute a binding offer to sell any Product.

Quotes, estimates, and pricing provided by the Company may be subject to expiration dates, availability, freight costs, taxes, surcharges, manufacturer changes, or other applicable terms. The Company reserves the right to reject, cancel, limit, or modify any request, quote, or order to the fullest extent permitted by law.

Additional terms may apply to specific purchases, quotes, credit accounts, delivery arrangements, returns, warranties, or other transactions. In the event of a conflict between these Terms and any written agreement, quote, purchase order, invoice, credit application, or other transaction-specific document issued or accepted by the Company, the transaction-specific document shall control with respect to that transaction.

Accounts, Forms, and Submitted Information

The Service may allow You to submit forms, request quotes, create accounts, place inquiries, upload information, or otherwise communicate with the Company.

You agree that all information You provide through the Service will be accurate, complete, and current. You are responsible for any activity that occurs through Your account or under credentials assigned to You, if applicable.

You agree not to submit false, misleading, unlawful, abusive, confidential, proprietary, or infringing information through the Service.

By submitting information through the Service, You grant the Company the right to use that information as reasonably necessary to respond to You, process Your request, provide Products or services, communicate with You, maintain records, and operate Our business, subject to Our Privacy Policy.

Acceptable Use

You agree not to use the Service for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose.

You agree that You will not:

  1. Violate any applicable federal, state, local, or international law or regulation.

  2. Interfere with or disrupt the operation, security, or performance of the Service.

  3. Attempt to gain unauthorized access to any part of the Service, related systems, accounts, servers, or networks.

  4. Use the Service to transmit viruses, malware, malicious code, spam, or other harmful content.

  5. Scrape, copy, harvest, or collect data from the Service using automated tools without Our prior written consent.

  6. Misrepresent Your identity, affiliation, authority, or purpose.

  7. Use the Service in a way that could damage, disable, overburden, or impair the Website or interfere with another party’s use of the Service.

  8. Use the Service to infringe upon the rights of the Company, its Affiliates, suppliers, manufacturers, customers, or third parties.

We reserve the right to restrict, suspend, or terminate access to the Service if We believe You have violated these Terms or applicable law.

Intellectual Property

The Service and its original content, design, layout, graphics, logos, text, images, icons, videos, product organization, features, and functionality are and will remain the property of the Company, its Affiliates, licensors, suppliers, or other content providers, as applicable.

The Company’s name, logo, branding, and related marks may not be used without the prior written permission of the Company.

Nothing in these Terms grants You any ownership interest in the Service or any intellectual property displayed or made available through the Service.

You may access and use the Service for lawful business or informational purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or commercially exploit any material from the Service except as permitted by law or with Our prior written consent.

Manufacturer and Supplier Information

The Service may include Product information, specifications, documentation, images, warranties, safety information, or other content provided by manufacturers, suppliers, distributors, or other third parties.

The Company does not independently verify all manufacturer or supplier information and does not guarantee its accuracy, completeness, or currency. You are responsible for reviewing all applicable manufacturer specifications, safety data sheets, instructions, warnings, warranties, and other Product documentation before purchasing, installing, using, storing, transporting, or disposing of any Product.

Product warranties, if any, may be provided by the applicable manufacturer or supplier and not by the Company, unless expressly stated in writing by the Company.

Safety and Compliance

Certain Products may be subject to safety requirements, regulatory restrictions, manufacturer instructions, professional standards, or industry-specific use limitations.

You are responsible for determining whether any Product is appropriate for Your intended use and for complying with all applicable laws, regulations, codes, permits, jobsite requirements, safety rules, and manufacturer instructions.

The Company is not responsible for misuse, improper installation, improper handling, unsafe storage, unauthorized modification, or use of Products in a manner inconsistent with applicable instructions, laws, codes, or safety standards.

Links to Other Websites

The Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for the content, privacy policies, terms, practices, accuracy, availability, or security of any third-party websites or services.

You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage, loss, claim, or issue caused or alleged to be caused by or in connection with Your use of or reliance on any third-party content, goods, services, websites, or resources.

We strongly advise You to read the terms and privacy policies of any third-party websites or services that You visit.

Termination

We may terminate or suspend Your access to the Service immediately, without prior notice or liability, for any reason, including without limitation if You breach these Terms.

Upon termination, Your right to use the Service will cease immediately.

Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, limitations of liability, indemnification obligations, governing law, and dispute resolution provisions.

Limitation of Liability

To the maximum extent permitted by applicable law, the Company and its Affiliates, owners, directors, officers, employees, agents, suppliers, licensors, service providers, and representatives shall not be liable for any special, incidental, indirect, consequential, exemplary, or punitive damages whatsoever, including but not limited to damages for loss of profits, loss of revenue, loss of data, business interruption, loss of goodwill, personal injury, loss of privacy, or other losses arising out of or in any way related to Your use of or inability to use the Service, any Products, third-party software, third-party hardware, third-party websites, or third-party services.

To the maximum extent permitted by applicable law, the total liability of the Company and its suppliers under any provision of these Terms, and Your exclusive remedy for all claims arising from or related to the Service, shall be limited to the amount actually paid by You to the Company through the Service, or one hundred dollars ($100), whichever is greater.

Some states do not allow the exclusion of implied warranties or the limitation of liability for incidental or consequential damages. In such states, the Company’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE,” with all faults and defects, and without warranty of any kind.

To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors, suppliers, and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and warranties that may arise out of course of dealing, course of performance, usage, or trade practice.

Without limiting the foregoing, the Company does not warrant or represent that:

  1. The Service will meet Your requirements.

  2. The Service will achieve any intended results.

  3. The Service will be compatible with any software, systems, devices, browsers, or services.

  4. The Service will operate without interruption.

  5. The Service will meet any performance, reliability, security, or availability standards.

  6. The Service will be error-free.

  7. Any errors or defects will be corrected.

  8. The Service, its servers, content, or emails sent from or on behalf of the Company will be free of viruses, malware, scripts, trojan horses, worms, time bombs, or other harmful components.

  9. Product information, pricing, availability, or specifications displayed through the Service will be complete, current, accurate, or applicable to Your specific needs.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on applicable statutory rights. In such cases, the exclusions and limitations set forth in this section shall apply to the greatest extent permitted by applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless the Company and its Affiliates, owners, directors, officers, employees, agents, suppliers, licensors, service providers, and representatives from and against any claims, damages, losses, liabilities, costs, expenses, or demands, including reasonable attorneys’ fees, arising out of or related to:

  1. Your access to or use of the Service.

  2. Your violation of these Terms.

  3. Your violation of any applicable law or regulation.

  4. Your violation of the rights of any third party.

  5. Any information You submit through the Service.

  6. Your purchase, selection, handling, storage, installation, use, misuse, modification, resale, or distribution of any Product, except to the extent caused by the Company’s gross negligence or willful misconduct.

Governing Law

The laws of the State of North Carolina, United States, excluding its conflict of law rules, shall govern these Terms and Your use of the Service.

Your use of the Service may also be subject to other local, state, national, or international laws.

Dispute Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

If the dispute cannot be resolved informally, You agree that any legal action or proceeding arising out of or related to these Terms or the Service shall be brought in the state or federal courts located in North Carolina, unless otherwise required by applicable law.

You consent to the personal jurisdiction and venue of such courts and waive any objection to such jurisdiction or venue.

For European Union Users

If You are a European Union consumer, You will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

You represent and warrant that:

  1. You are not located in a country that is subject to a United States government embargo or that has been designated by the United States government as a “terrorist supporting” country.

  2. You are not listed on any United States government list of prohibited or restricted parties.

  3. Your use of the Service will comply with all applicable export control, sanctions, and trade compliance laws.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of the provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver

The failure to exercise a right or require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter. The waiver of any breach shall not constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms may be translated if We make them available in another language through the Service.

You agree that the original English text shall prevail in the event of a dispute.

Changes to These Terms

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time.

If a revision is material, We will make reasonable efforts to provide notice before the new terms take effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use the Service after revised Terms become effective, You agree to be bound by the revised Terms.

If You do not agree to the revised Terms, in whole or in part, You must stop using the Website and the Service.

Contact Us

If You have any questions about these Terms of Use, You may contact Us through the Contact page on Our Website.

Preferred Supply
10900 Sudbury Road
Davidson, NC 28036

Construction Supplies: (704) 956-2277
Industrial Supplies: (629) 239-0116

Website: preferred-supply.com

Our standard of care and commitment. Defines how we deliver with precision, grit, urgency, and follow-through. Every order is handled with care, every delivery arrives right, and every client gets treated like a partner.